Service
Maintenance, Support & Managed IT
Keep systems healthy, patched and monitored with response times written into an SLA.
Benefits
- 24/7 incident response
- Predictable monthly cost
- Security patches applied on time
What's included
- Monitoring and alerting
- Tiered support desk
- Patching and upgrades
- Monthly health reports
Tech we use
- Datadog
- Grafana
- PagerDuty
- Jira Service Management
Process
- Discover
- Design
- Develop
- Test
- Deploy
- Support
Frequently asked questions
What response times do you offer?
15 minutes for critical incidents on the premium plan; 4 business hours on standard.
Need support & managed it? Let's scope it.
Share your goals and we'll reply within one business day with an approach and an estimate.
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